If Windows can't find a driver for your video card and the device didn't come with driver software, you can look for a driver on the manufacturer's website. You can usually find driver updates in the support section of the website. Click Start, click Control Panel, and then click. Microsoft Basic Render driver is the driver software for Microsoft Basic Display adapter, which provides your computer with the display and graphics capabilities when you don’t have the dedicated driver software installed for your graphics card. Supported by a new NVIDIA Studio Driver, released today, rendering in Arnold with NVIDIA RTX GPUs is multiple times faster than high end desktop CPUs. Image courtesy of Lee Griggs “Rendering workloads continue to grow as content providers strive to meet rising audience expectations for content quality.
Hardware acceleration is a feature in Internet Explorer 9 and later versions that lets Internet Explorer move all graphics and text rendering from the CPU to the Graphics Processing Unit (GPU). In some cases, you have to enable or disable hardware acceleration to check for hardware or software compatibility issues with viewing certain Internet websites, such as websites that contain streaming or full-screen video.
Note Rendering is the process of using computer code to display the text and graphics that you see on your screen.
To have us enable or disable hardware acceleration for you, go to the 'Fix it for me' section. If you prefer to fix this problem yourself, go to the 'Let me fix it myself' section.
Fix it for me
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To fix this problem automatically, click the Download button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
The Fix it solution will not work if your video card or video driver does not support GPU hardware acceleration.
This wizard may be in English only, but the automatic fix also works for other language versions of Windows.
If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Then, go to the 'Did this fix the problem?' section.
Let me fix it myself
To disable hardware acceleration, follow these steps:
Click Start, and then click Internet Explorer.
Click the Tools icon in the upper-right corner, and then click Internet Options.
Click the Advanced tab, and then under Accelerated graphics, select the Use software rendering instead of GPU rendering check box.
Click Apply, and then click OK.
Close Internet Explorer and then restart it so that the change takes effect.
To enable hardware acceleration again, follow the previous steps, but in step 3, clear the Use software rendering instead of GPU rendering check box.
Did this fix the problem?
Open the webpage to see whether the problem is fixed. If it is, you are finished with this section. If the problem is not fixed, you can contact support.
We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the 'Fix it for me' blog or send us an email message.
Do my video card and video driver support hardware acceleration?
Please note that even if Internet Explorer detects that your video card or video driver supports GPU hardware acceleration and Second Level Address Translation (SLAT), it will still use software rendering instead of GPU rendering in the following scenarios:
If Internet Explorer is running in a remote desktop session.
If the computer's GPU and driver have known problems with reliability, functionality, security, or performance when they run Internet Explorer. These problems can include web content rendering very slowly, Internet Explorer not responding when you go to websites you visit often, or quality issues when rendering web content or popular ActiveX controls, such as Adobe Flash.
If Internet Explorer detects that your current video card or video driver does not support GPU hardware acceleration, download the latest video driver that supports hardware acceleration. To do this, follow these steps.
Note This information applies to desktop computers. If you're using a laptop, visit your video card manufacturer's website and install the latest video driver that supports GPU acceleration. For information about how to contact the hardware manufacturer, visit the Hardware and software vendor contact information website.
Click Start, click All Programs, and then click Windows Update. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In the left pane, click Check for Updates.
Click the link for optional updates. Windows Update will list any updated drivers that are available.
Click the driver that you want to install, and then click Install. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
To download and install the driver yourself
If Windows can't find a driver for your video card and the device didn't come with driver software, you can look for a driver on the manufacturer's website. You can usually find driver updates in the support section of the website.
Click Start, click Control Panel, and then click Display.
In the left pane, click Change display settings.
Click Advanced Settings.
Click the Adapter tab and make note of the Adapter type.
Click the Driver tab and make note of the current driver version.
To locate an updated driver, visit the Hardware and software vendor contact information website. Find your manufacturer, and then visit its website to download the latest driver for your video card. Follow the instructions on the website.
If you find an updated driver, follow the installation instructions on the website. Most drivers are self-installing. After you download them, you usually just double-click the file to begin the installation, and then the driver installs itself on your computer.
If you download a driver that doesn’t install automatically, follow these steps to install it yourself.
Note You must be logged on as an administrator to do this.
Click Start, click Control Panel, and then click Device Manager. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the device that you have to install the driver for, click the Driver tab, click Update Driver, and then follow the instructions. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Note If installing the latest video driver does not resolve this issue, you may have to upgrade your video card to a video card that supports GPU hardware acceleration.
Microsoft is working with computer and GPU partners to automatically update as many computers as possible to the latest drivers.
After upgrading to Premiere Pro, there may be driver issues, and you may need to upgrade your driver.
Nvidia has stopped releasing Studio Drivers for 9 series and below. Adobe. strongly recommends the following drivers:
- Please use one of the following 460.89 drivers:
Also, NVIDIA has ended support for Kepler mobile GPUs. If you are using one of these devices, the system compatibility report In Premiere Pro 14.0 alerts you that your driver needs to be updated. However, there are no driver updates for this series.
Some of the driver issues that you could face are:
- Green, pink, or purple streaks in Premiere Rush and Premiere Pro after importing a file or in the exported file. For more information on fixing this error, see Green and pink video in Premiere Pro CC 13.0 or Premiere Rush CC 1.0.
- Renderer option is grayed out when you navigate to File > Project Settings > General.
- Intermittent crash while editing.
- No previews, garbled previews, frame drops, performance issues including slow playback or frame glitches. This article explains what’s needed for using CUDA, Intel, and Apple Metal graphics with the 2019 versions of Premiere Pro (13.0 and higher).
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NVIDIA CUDA graphics acceleration requires CUDA 10.1 drivers.
CUDA is not a requirement for running the Adobe video apps, but if you prefer CUDA graphics acceleration, you must have CUDA 10.1 drivers from NVIDIA installed on your system before upgrading to Premiere Pro versions 13.0 and later.
Microsoft Basic Render Driver Fix
You can run Premiere Pro with the latest GeForce series GPUs or Quadro Series cards.
These drivers are updated regularly so check the NVIDA website to be sure you have the most current version for your GPU.
You can find the latest GPU drivers here:
Updating display driver and CUDA 10.1 driver for macOS
Here are the requirements for running CUDA 10.1 on macOS:
- Requires macOS 10.13.6 (most recent version of High Sierra).
- A current NVIDIA GPU with at least 4 GB of memory.
- NVIDIA display driver version 318.104.22.168.40.128.
macOS10.14 (Mojave) does not currently support CUDA.
Make sure you update the device driver before you install the CUDA driver. You can update the device driver from the following locations:
- Display driver: 322.214.171.124.40.128 (direct download)
- CUDA driver: 130_macos (direct download).
Adobe supports those versions of Windows and macOS that are still actively supported by Microsoft and Apple. For macOS, that typically means the three most recent versions.
That holds true for the latest releases as well. However to realize the performance benefits of Apple’s Metal graphics acceleration, the 2019 version of Premiere Pro needs to run on either macOS 10.13 (High Sierra) or the recently launched 10.14 (Mojave).
You can still run Premiere Pro on macOS 10.12 using OpenCL graphics acceleration, but Metal provides 15-20 percent faster rendering and Adobe recommends it for optimum performance.
Premiere Pro versions 13.0 and later require a recent version of the Intel graphics driver. Your Intel driver version has to be version 126.96.36.19976 or above to avoid any stability and performance issues. We recommend updating your Intel drivers to the above drivers.
100.8476 refers to the last two places of the complete version of the Intel driver (i.e. 188.8.131.5276)
Adobe recommends that you try to obtain a compatible driver from your PC manufacturer. If a compatible version is not available, Intel makes a generic version available on its website: https://downloadcenter.intel.com/download/27988.
If your driver is older than 100.6286 and your PC manufacturer does not provide a compatible version, it is recommended that you do not install a version later than 100.6286 from the Intel site. Driver version 100.6444 is a Windows DCH driver which does not install cleanly on top of older, legacy drivers.
Adobe highly recommends making a backup of your system, first. If you have difficulty installing the driver, see: https://www.intel.com/content/www/us/en/support/articles/000005629.html.
If you are using a system with dual GPUs, then:
- Premiere Pro with Open CL: Premiere Pro first checks for the Intel/AMD driver.
- Premiere Pro with CUDA: Premiere Pro first checks for the NVIDIA driver.